Lexpad / Refund policy

Refund policy

Last updated 13 September 2026.

This policy covers Lexpad Pro, the optional paid plan described on the pricing page. The free app has nothing to refund.

Your first payment

  • If Pro is not for you, ask within 14 days of your first payment and you get a full refund, no questions asked. This applies to monthly and yearly plans alike.
  • Refunds go back to the payment method you used, usually within 5 to 10 business days.

Renewals

  • A renewal charged by mistake is refunded in full if you ask within 14 days of the charge and have not used the Pro features in the new period.
  • Outside that window, we do not refund the remainder of a period, but you can cancel at any time and keep Pro until the period ends.

How to cancel

  • Web purchases: Settings inside the app, or the link in your Paddle receipt e-mail.
  • Google Play: Play Store → Payments and subscriptions → Subscriptions.
  • App Store: Settings → your name → Subscriptions.

Cancelling stops future charges. It never deletes your notebook: everything you added stays in the free app, and you can export it at any time.

How to ask for a refund

  • Purchases made on the web are processed by Paddle, our merchant of record. Reply to your receipt e-mail or use paddle.net with the e-mail address you paid with, and Paddle handles it under this policy.
  • Purchases made through Google Play or the App Store are refunded by Google or Apple under their own rules; request them from the store. If the store turns you down within the 14 days above, write to us and we will sort it out.
  • Anything else: message Reza on LinkedIn.

Nothing here limits the rights you have under the consumer law of your country, including any right of withdrawal for purchases made online in the European Union and the United Kingdom.